Go Taxi Tunbridge Wells ("we", "us") is committed to protecting your privacy. This policy explains what personal information we collect when you book or contact us, how we use it, and your rights under UK data protection law (UK GDPR).

Information we collect

When you book a taxi or contact us, we may collect your name, phone number, email address, pick-up and drop-off addresses, and journey details. When you use this website we may also collect basic technical information such as your IP address for security and to prevent spam.

How we use your information

We use your information solely to provide and confirm your taxi service, to contact you about your booking, to keep a record of enquiries, and to protect our website from abuse. We do not sell your personal information to anyone.

Legal basis

We process your information to fulfil our contract with you (providing your taxi), and on the basis of our legitimate interest in operating and securing our service.

Sharing

We share your booking details only with the driver assigned to your journey. We may share information where required by law. Enquiry emails are handled through our email provider.

Retention

We keep booking and enquiry records only for as long as necessary for our business and legal obligations, after which they are deleted.

Your rights

You have the right to access the personal information we hold about you, to ask us to correct or delete it, and to object to its use. To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website uses only essential cookies required for security and for the booking and contact forms to work. We do not use advertising cookies.

Contact

For any privacy question, contact Go Taxi Tunbridge Wells, 12 Albert Street, Tunbridge Wells, Kent, TN1 2QH. Phone 01892 322 425. Email gotaxitunbridgewells@gmail.com.

Last updated: August 2026.

Privacy Policy